D4Science Infrastructure

Hi @anton.ellenbroek@fao.org, we think to have identified the reasons for the error. There are more than one reasons (if we are correct in our analysis)

• first, the Catalogue Admin role was given to Aureliano and Aymen. This role enables users to manage directly CKAN and the user should know how to use it. The Catalogue Editor role should have been assigned instead.

• second, having the role Catalogue Admin, we think that Aymen updated an existing record by using the Manage function to add a resource of type PDF. By doing in this way, the resource was saved on CKAN local storage, not accessible from outside, and not in the cloud storage.

The edit of an existing record is supported via API only. If you need to edit records by adding resources through the GUI, you need to
a) store the file on the workspace
b) get a public link to the that file
c) edit the record by adding that link.

Please confirm that this is acceptable to you and close this ticket. We will start supporting this feature also via the Manage GUI function but clearly, it will be delivered in about one month.

We just released a patch to fix the issue (more details at #https://support.d4science.org/issues/11284)

Now is possible to download the resources belonging to CWP_Secretariat authority.

I'm going to close this ticket.