Incident #11048
closed
No access Rstudio
100%
Description
Dear Sir or Madam,
I am writing to you about an issue with my "RStudio" online.
I losted my R session. I tried to terminate the current session but it didn't work (pictures error_terminate_r and error_saving).
So I closed my web page, disconnected and reconnected to services.d4science.org. And now I don't have access to Rstudio (picture : no_access)
Thank you in advance for your help.
Best regards,
Chloé Dalleau
Files
Updated by Chloé Dalleau over 7 years ago
- Priority changed from Normal to Urgent
Updated by Andrea Dell'Amico over 7 years ago
- Status changed from New to In Progress
- % Done changed from 0 to 20
The data center that runs the rstudio instances is under maintenance, they are applying the meltdown and spectre fixes to all the infrastructure.
Ref: https://en.wikipedia.org/wiki/Meltdown_(security_vulnerability)
We do not know exactly when the services will be available again, that's not under our control.
Updated by Andrea Dell'Amico over 7 years ago
- Status changed from In Progress to Feedback
- % Done changed from 20 to 100
All the rstudio server instances should be available again. Can you confirm?
Updated by Andrea Dell'Amico over 7 years ago
- Status changed from Feedback to Closed