Incident #10196
closed
garr: problem to connect to several garr vm
Added by Roberto Cirillo over 7 years ago.
Updated over 7 years ago.
Assignee:
_InfraScience Systems Engineer
Category:
System Application
Infrastructure:
Production
Description
I've tried to access to the following garr vms without success:
rstudio instance: ip-90-147-166-170.ct1.garrservices.it very slow
another rstudio instance:
rcirillo@rcirillo-cnr:~$ ssh gcube@ip-90-147-167-181.ct1.garrservices.it
ssh: connect to host ip-90-147-167-181.ct1.garrservices.it port 22: No route to host
another rstudio instance very slow: ip-90-147-167-176.ct1.garrservices.it
I think there are other VMs with the same problem. Could you check please?
That some dataminer instances are unavailable you can see it from nagios. I tried to restart them a couple of hours ago but they are still dead.
- Status changed from New to Closed
- % Done changed from 0 to 100
They are all back online.
- Status changed from Closed to In Progress
The instances in the description were rstudio instances and not dataminer instances.
I've checked right now ip-90-147-167-170.ct1.garrservices.it and I've again a connection timeout:
rcirillo@rcirillo-cnr:~$ ssh gcube@ip-90-147-167-170.ct1.garrservices.it
ssh: connect to host ip-90-147-167-170.ct1.garrservices.it port 22: Connection timed out
In addition I don't see these instances from nagios.
Your're correct, I only checked the dataminer instances.
The rstudio ones are not on nagios (they were supposed to have a short life span. I'm going to add them).
The rstudio instance remains stuck even after a forced reboot. I opened a ticket to the GARR cloud support.
- Status changed from In Progress to Closed
All the rstudio servers are available again, and you can find them on nagios.
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