Activity
From Nov 10, 2021 to Dec 09, 2021
Dec 09, 2021
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07:27 PM Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
 - dnet-openportal.isti.cnr.it and backend.openportal.isti.cnr.it switched off.
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02:42 PM Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
 - I reconfigured the ISTI, ISMAR and BETA portals to be managed by the services hosted on the new machines:
* newdnet-... 
Dec 07, 2021
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03:52 PM Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
 - Michele Artini wrote in #note-21:
> @tommaso.piccioli@isti.cnr.it Could you permit the access to newbackend-openport... - 
  
03:06 PM Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
 - @tommaso.piccioli@isti.cnr.it Could you permit the access to newbackend-openportal.isti.cnr.it (mysql, mongo and solr...
 
Nov 25, 2021
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07:41 PM Incident #22438 (Closed): FTP for ISPC Open Portal is not reachable from outside
 - Mando una email per capire quale sia il problema ... è evidente che questo della disconnessione non lo sia ma lui ha ...
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06:39 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
 - @michele.artini@isti.cnr.it 5 minutes is the default timeout server-side for the idle connections, can we close this?
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02:45 PM Incident #22438 (Feedback): FTP for ISPC Open Portal is not reachable from outside
 - It looks like an error caused by the filezilla client settings, it can use multiple simultaneous connections and ther...
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01:18 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
 - I do not understand. If there were no file transfer in action, the disconnection is the expected behaviour.
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11:34 AM Incident #22438 (In Progress): FTP for ISPC Open Portal is not reachable from outside
 - I reopen the ticket because ISPC colleagues have been reported frequent disconnections using FileZilla
I have obta... - 
  
12:04 PM Feature #22463 (New): Support indicators on Views and Downloads
 - We are collecting views and download indicators for OpenAIRE, I would like to use them for us also. 
We should hav... 
Nov 19, 2021
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05:08 PM Incident #22438 (Closed): FTP for ISPC Open Portal is not reachable from outside
 - ISPC colleague managed to connect, issue solved.
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01:56 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
 - @leonardo.candela@isti.cnr.it can you get feedback from the ISPC collegue?
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01:05 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
 - Now it works (I think the IIT network group did somenting...), I have successfully connected from two different netwo...
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09:51 AM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
 - I just replicated the behaviour, trying from home. I'll ask the IIT people again.
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08:52 AM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
 - I didn't manage to connect neither by using ftpes:// nor ftps:// (I'm using Filezilla)
In particular when using ft... 
Nov 18, 2021
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03:55 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
 - You are right, it is working using ftp explicit over TLS.
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03:34 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
 - @tommaso.piccioli@isti.cnr.it @leonardo.candela@isti.cnr.it did you use ftp over TLS? The IIT people say that ftp ove...
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02:00 PM Incident #22438 (Feedback): FTP for ISPC Open Portal is not reachable from outside
 - I opened a request to the IIT networking group.
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01:51 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
 - same problem from a garr node.
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01:51 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
 - I'm testing it from a private provider
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01:50 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
 - GARR, or a private provider?
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01:46 PM Incident #22438 (Closed): FTP for ISPC Open Portal is not reachable from outside
 - It seems the FTP site we set up for openportal.ispc is not reachable from "external" clients 
Status: Resolv... - 
  
12:24 PM Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
 - I still don't like manual editing in place, for whatever reason.
We could:
* Give you the ability to run the ansi... - 
  
  09:20 AM
  
  Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
   - The scripts in **/etc/cron.hourly** are specific for each instance of portal. I need to edit them easily.
 
Nov 17, 2021
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07:07 PM Support #22008 (Closed): Cater for OpenPortal for ISPC
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07:06 PM Support #22008: Cater for OpenPortal for ISPC
 - Going to close this ticket, everything is in place now.
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04:52 PM Support #22008 (Feedback): Cater for OpenPortal for ISPC
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01:14 PM Support #22008 (In Progress): Cater for OpenPortal for ISPC
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04:57 PM Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
 - Also: all the problems seems to have been solved.
Can we schedule the migration of the two other portals?
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04:55 PM Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
 - Michele Artini wrote in #note-7:
> There are also some shell scripts under **/etc/cron.hourly** of **openportal.isti... - 
  
04:51 PM Support #22009 (Closed): openportal.ispc.cnr.it: create the Joomla instance
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01:14 PM Support #22009: openportal.ispc.cnr.it: create the Joomla instance
 - About ftp: see #21881#note-12
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04:51 PM Feature #21881 (Closed): Update the PHP version
 - OK, I'm closing this one. The migration of the other two portals will be traced by #21891
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04:30 PM Feature #21881: Update the PHP version
 - I tested the FTP server from D-Net. I had to change something to support TLS but now it works. 
I think that we ca... - 
  
01:12 PM Feature #21881: Update the PHP version
 - I just created the ftp users and a valid ftp server configuration.
The pattern is the same: the users connect to the... 
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