Activity

From May 08, 2018 to Jun 06, 2018

Jun 06, 2018

07:49 PM Upgrade #11882 (Completed): Infra Gateways Patch for fixing Incident #11878: The patch has been deployed and tested successfully Massimiliano Assante
07:38 PM Upgrade #11882 (In Progress): Infra Gateways Patch for fixing Incident #11878: Massimiliano Assante
07:16 PM Upgrade #11882 (Completed): Infra Gateways Patch for fixing Incident #11878: org.gcube.portlets-user.socialprofile.2-1-1 has been created to fix Incident #11878 (Import profile from LinkedIn error) Massimiliano Assante
06:56 PM Incident #11878 (Resolved): Import profile from LinkedIn error: After digging the issue I found out that the picture URL returned from LinkedIn People API is now encoded, (e.g. it h... Massimiliano Assante
03:42 PM Incident #11878: Import profile from LinkedIn error: The issue is due to the fact that the method retrieving the user avatar image returns the following:
~~~
<?xml ve... Massimiliano Assante
03:31 PM Incident #11878 (Closed): Import profile from LinkedIn error: When tried to import my profile i got:
Import Error: Something went wrong while parsing your professional summary ... Massimiliano Assante
06:49 PM Task #11880 (Closed): Workspace in dev doesn't delete correctly the files stored on MongoDB when a delete from trash is performed: From dev workspace: https://next.d4science.org/group/next/workspace
The files deleted from trash are not deleted f... Roberto Cirillo
06:35 PM VM Creation #11509 (Closed): Create a VM for hosting VocBench: The VM has a basic setup.
Andrea Dell'Amico

Jun 05, 2018

06:40 PM VM Creation #11509 (In Progress): Create a VM for hosting VocBench: The hostname is going to be vocbench1.d4science.org, IP address 90.147.166.120. Andrea Dell'Amico
06:02 PM Task #11872: Dismissal of EGIP Gateway (Not EGIP VRE): Done. Andrea Dell'Amico
05:59 PM Task #11872 (Closed): Dismissal of EGIP Gateway (Not EGIP VRE): @andrea.dellamico@isti.cnr.it the DNS entry can be removed. Massimiliano Assante
05:51 PM Task #11872 (In Progress): Dismissal of EGIP Gateway (Not EGIP VRE): Massimiliano Assante
11:08 AM Upgrade #11834: D4Science Root VO upgrade to gCube 4.11.1: From new IS point of view we can create a new resource registry instance (please note that it can use the same orient... Luca Frosini
10:50 AM Upgrade #11834: D4Science Root VO upgrade to gCube 4.11.1: I've found the problem. There is a blocking ticket still open. Roberto Cirillo
10:48 AM Upgrade #11834: D4Science Root VO upgrade to gCube 4.11.1: I'm not able to set this ticket to complete. I don't know why. @luca.frosini@isti.cnr.it any hint? Roberto Cirillo
10:56 AM Task #6307 (Closed): Migrate preproduction infrastructure nodes to Java 8: Sorry for the delay. The preproduction environment has been migrated to Java8 successfully. I'm going to close this t... Roberto Cirillo
10:45 AM Upgrade #11812 (Completed): D4Science Infrastructure Upgrade to gCube 4.11.1: Roberto Cirillo
10:09 AM Incident #11874 (Closed): geoserver-tunaatlas.d4science.org still runs a smartgears with the accounting bug: distribution upgraded. Roberto Cirillo
10:07 AM Incident #11874 (In Progress): geoserver-tunaatlas.d4science.org still runs a smartgears with the accounting bug: Roberto Cirillo
10:06 AM Incident #11874 (Closed): geoserver-tunaatlas.d4science.org still runs a smartgears with the accounting bug: The smartgears distribution should be upgraded Roberto Cirillo

Jun 04, 2018

07:47 PM Task #11872: Dismissal of EGIP Gateway (Not EGIP VRE): At the next renewal, the load balancer certificate will not have the egip.d4science.org alias. Let us know when the D... Andrea Dell'Amico
02:43 PM Task #11872 (Closed): Dismissal of EGIP Gateway (Not EGIP VRE): The dedicated Gateway of EGIP (https://egip.d4science.org) is going to be dismissed within this week. As agreed with ... Massimiliano Assante
07:07 PM Task #11873 (Closed): Fix the networking bug introduced by cloud-init on Ubuntu 16.04 oVirt guests: I've run it against every oVirt guest. Now the reboot/poweroff/poweron operations should be safe. I tried the operati... Andrea Dell'Amico
07:02 PM Task #11873: Fix the networking bug introduced by cloud-init on Ubuntu 16.04 oVirt guests: I just added - and run - a role that removes the cloud-init package (default) or tells cloud-init not to mess with th... Andrea Dell'Amico
06:58 PM Task #11873 (In Progress): Fix the networking bug introduced by cloud-init on Ubuntu 16.04 oVirt guests: Andrea Dell'Amico
06:30 PM Task #11873: Fix the networking bug introduced by cloud-init on Ubuntu 16.04 oVirt guests: I just made a test on one of the guests. Removing cloud-init - after the VM first initialisation - has no collateral ... Andrea Dell'Amico
06:28 PM Task #11873 (Closed): Fix the networking bug introduced by cloud-init on Ubuntu 16.04 oVirt guests: The networks is always reset to dhcp, and the server URL from where it gets the host information is wrong. Andrea Dell'Amico
05:48 PM Incident #11871 (Closed): PAIM- geoserver: the id of geoserver running instance is the same for all the geoserver instances of PAIM VRE: The problem was due to the persistent folder defined in geoserver/WEB-INF/gcube-app.xml:
~~~
<application mode="o... Roberto Cirillo
12:36 PM Incident #11871 (Closed): PAIM- geoserver: the id of geoserver running instance is the same for all the geoserver instances of PAIM VRE: All the Geoserver instances of PAIM, have the same resource id:
~~~
geoserver-protectedareaimpactmaps.d4science.... Roberto Cirillo
03:36 PM Task #11547: ISTI OpenPortal Backup: Concerning the Open Science Portal, we already have a domain name registered: www.open-science.it
Emma Lazzeri
03:29 PM Task #11547: ISTI OpenPortal Backup: Consider that the entire installation should be moved from the development infrastructure to ISTI servers.
Conside... Michele Artini
03:30 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: I forgot to also change the ACL used by the old home library. Your request were intercepted by that rule and redirect... Andrea Dell'Amico
03:00 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: It isn't working, I tried the following URL
~~~
http://workspace-repository.d4science.org/storagehub/gcube/resour... Lucio Lelii
11:40 AM VM Creation #11852: Create a VM to deploy the new storage hub application.: Done. Now the load balancer is happy. Andrea Dell'Amico
11:08 AM VM Creation #11852: Create a VM to deploy the new storage hub application.: the check to understand if the node is up is {hostname}/storagehub/gcube/resource/ Lucio Lelii

Jun 01, 2018

08:21 PM Incident #11870 (Closed): Two huge problems on the oVirt cluster: I managed to fix the gluster file system explicitly starting again the volumes. After that, the VMs did not start c... Andrea Dell'Amico
08:12 PM Incident #11870 (Closed): Two huge problems on the oVirt cluster: Yesterday, a node upgrade + restart crashed the gluster file system. It happened because even if the restarted node... Andrea Dell'Amico
06:43 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: The VM has been provisioned. A working check for the load balancer is needed, because /storagehub returns an error ev... Andrea Dell'Amico
05:35 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: The load balancer has been configured. The main URL is workspace-repository.d4science.org ( /storagehub,/homelibrary-... Andrea Dell'Amico
05:30 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: Wrong variable, now it should be fixed. Andrea Dell'Amico
05:25 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: The following task is failing:
~~~
TASK [../../library/roles/data_disk : Create a file system on the new disks] *... Roberto Cirillo
05:13 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: Thank you @andrea.dellamico@isti.cnr.it I'm going to run the playbook right now Roberto Cirillo
05:06 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: The VM is up. I've added the two volumes, they will be mounted by the playbook.
I also cleaned up the playbook and... Andrea Dell'Amico
03:51 PM VM Creation #11852 (In Progress): Create a VM to deploy the new storage hub application.: I'm going to name it storagehub1.d4science.org. Andrea Dell'Amico
10:59 AM VM Creation #11852: Create a VM to deploy the new storage hub application.: @andrea.dellamico@isti.cnr.it @tommaso.piccioli@isti.cnr.it could you update the status of this activity please? Thanks! Massimiliano Assante
11:58 AM Task #11861 (Closed): EDISON Portal instance IP auth to be removed on Production Infrastructure: Massimiliano Assante
11:57 AM Task #11859 (Closed): Disable D4Science Cassandra cluster to be contacted by EDISON Portal instance: Massimiliano Assante
11:56 AM Task #11860 (Closed): Disable D4Science ElasticSearch cluster to be contacted by EDISON Portal instance: Massimiliano Assante
10:22 AM VM Creation #11509: Create a VM for hosting VocBench: I just commented on #11504 ... according to the meeting we had few days ago Agroknow colleagues are preparing details... Leonardo Candela

May 31, 2018

04:54 PM VM Creation #11509: Create a VM for hosting VocBench: Any news on this? Should I proceed to create an empty VM or do we wait for instructions?
Andrea Dell'Amico
04:36 PM Task #11844 (Closed): geoserver?.d4science.org: Provide a script for start/stop the tomcat container: Done. Now you can use the start/stop scripts that are present into the `gcube` home directory.
Andrea Dell'Amico
04:35 PM Task #11844 (In Progress): geoserver?.d4science.org: Provide a script for start/stop the tomcat container: Andrea Dell'Amico
03:39 PM Task #10240 (Closed): Install a modern virtualisation framework to host the 'corporate' services: Andrea Dell'Amico
03:38 PM Task #11858 (Closed): please deny authorization for EDISON Portal production instance on ldap-liferay.d4science.org: Done. Andrea Dell'Amico
11:00 AM Task #11858 (Closed): please deny authorization for EDISON Portal production instance on ldap-liferay.d4science.org: the EDISON Portal production instance has an IP address 194.149.136.227
Massimiliano Assante
03:26 PM Task #11859 (Feedback): Disable D4Science Cassandra cluster to be contacted by EDISON Portal instance: Done. Andrea Dell'Amico
03:21 PM Task #11859 (In Progress): Disable D4Science Cassandra cluster to be contacted by EDISON Portal instance: Andrea Dell'Amico
11:02 AM Task #11859 (Closed): Disable D4Science Cassandra cluster to be contacted by EDISON Portal instance: The production portal instance has an IP address 194.149.136.227 (datasciencepro.eu) Massimiliano Assante
03:19 PM Task #11860 (Feedback): Disable D4Science ElasticSearch cluster to be contacted by EDISON Portal instance: Done.
Andrea Dell'Amico
03:10 PM Task #11860 (In Progress): Disable D4Science ElasticSearch cluster to be contacted by EDISON Portal instance: Andrea Dell'Amico
11:04 AM Task #11860 (Closed): Disable D4Science ElasticSearch cluster to be contacted by EDISON Portal instance: The production instance has an IP address 194.149.136.227 (datasciencepro.eu) Massimiliano Assante
03:08 PM Task #11861 (Feedback): EDISON Portal instance IP auth to be removed on Production Infrastructure: Done. I added to the playbook the IP address of @luca.frosini@isti.cnr.it's PC. Andrea Dell'Amico
02:59 PM Task #11861 (In Progress): EDISON Portal instance IP auth to be removed on Production Infrastructure: Andrea Dell'Amico
11:08 AM Task #11861 (Closed): EDISON Portal instance IP auth to be removed on Production Infrastructure: We currently have an exception in the auth service for EDISON Portal instance IP that can generate tokens. Please rem... Massimiliano Assante
02:18 PM Task #11709 (Closed): Post configuration of the oVirt manager: Done, I also added a logrotate entry to prune the engine backup files. Andrea Dell'Amico
11:42 AM Task #11864 (Closed): Remove gCube portlets and VO Site from EDISON Portal: The powered by D4Science logo was removed as well Massimiliano Assante
11:41 AM Task #11864 (Closed): Remove gCube portlets and VO Site from EDISON Portal: Massimiliano Assante
11:18 AM Task #11862 (Closed): Dismiss EDISON Virtual Organisation and related enabling services: Let me remind that the VMs dedicated to EDISON have to be reassigned to preproduction root VO. Massimiliano Assante
10:58 AM VM Creation #11852: Create a VM to deploy the new storage hub application.: it would be beneficial if the VM would be up by end of today? The sooner the better Massimiliano Assante

May 30, 2018

01:17 PM Support #11560: Remove old CDH 5.9 Cluster: @michele.debonis@isti.cnr.it @sandro.labruzzo@isti.cnr.it any news on that? Andrea Dell'Amico
01:16 PM VM Creation #11729: VM for mongo: I've fixed the openstack firewall rules. Can you check?
Andrea Dell'Amico

May 29, 2018

06:49 PM Task #11737: Please setup a Nextcloud instance on D4Science: I just created the host nextcloud-test.d4science.net. It will be visible as soon as the authoritative DNS servers wi... Andrea Dell'Amico
06:40 PM Task #11831: Explore new letsencrypt clients to add wildcard certificates support: A good candidate: https://github.com/Neilpang/acme.sh
It also has support for the powerdns APIs.
Andrea Dell'Amico
06:24 PM Task #11825 (In Progress): Setup New gateway performfish.d4science.net: I just added the hostname. The certificate will have to wait. Andrea Dell'Amico
05:34 PM Upgrade #11814 (Completed): D4Science Gateways upgrade to gCube 4.11.1: Massimiliano Assante
05:07 PM Upgrade #11814 (In Progress): D4Science Gateways upgrade to gCube 4.11.1: Massimiliano Assante
05:06 PM Upgrade #11814 (Planned): D4Science Gateways upgrade to gCube 4.11.1: Massimiliano Assante
05:06 PM Upgrade #11813 (Completed): D4Science Preprod Gateway upgrade to gCube 4.11.1: Massimiliano Assante
04:47 PM Upgrade #11834 (In Progress): D4Science Root VO upgrade to gCube 4.11.1: Roberto Cirillo
03:26 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: I would keep the `workspace-repository.d4science.org` hostname on the balancer to overcome the certificates problem. ... Andrea Dell'Amico
03:20 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: I would also like to say that for the moment, the storagehub is in ready-only mode on JR repository. Roberto Cirillo
02:53 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: Lucio Lelii wrote:
> Massimiliano Assante wrote:
> > @lucio.lelii@isti.cnr.it are we sure that This new VM shouldn'... Massimiliano Assante
02:52 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: Massimiliano Assante wrote:
> @lucio.lelii@isti.cnr.it are we sure that This new VM shouldn't be in the same cluster... Lucio Lelii
02:50 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: I don't think we should rename the VM, let's keep it workspace-repository-prod.d4science.org
@lucio.lelii@isti.cn... Massimiliano Assante
02:37 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: I think it's better if we talk about it. Andrea Dell'Amico
12:55 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: This new VM shouldn't be in the same cluster with the workspace-repository-prod1.d4science.org VM but it should share... Roberto Cirillo
12:33 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: Also keep in mind that we will need a new load balancer configuration.
Will the new storage hub able to work in a cl... Andrea Dell'Amico
12:31 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: Not a dedicated one, but the matter was discussed in #10264 that I just added as related.
Please open a new ticket... Andrea Dell'Amico
12:19 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: Andrea Dell'Amico wrote:
> That VM was destroyed because it was unused. If there are plans to finally activate the c... Roberto Cirillo
12:02 PM VM Creation #11852: Create a VM to deploy the new storage hub application.: That VM was destroyed because it was unused. If there are plans to finally activate the cluster, the VM must be reins... Andrea Dell'Amico
11:54 AM VM Creation #11852 (Closed): Create a VM to deploy the new storage hub application.: I need to install the storagehub webapp on this VM but it seems to be not reachable:
~~~
rcirillo@rcirillo-cnr:~$... Roberto Cirillo
02:25 PM Support #11823 (Closed): Interaction R - workspace : function to retrieve Link: Feature #11853 has been created to support the request Massimiliano Assante
01:01 PM Support #11823: Interaction R - workspace : function to retrieve Link: I would actually be interested to have this function to use it on my workflow. By July it is fine for me.
Thanks Paul Taconet
12:48 PM Support #11823: Interaction R - workspace : function to retrieve Link: Paul, If the timing is ok with you we can schedule the activity. Please let me know. Massimiliano Assante
12:44 PM Support #11823 (Feedback): Interaction R - workspace : function to retrieve Link: Hello Paul,
there is not GetLink REST API. We could add it in the next release meaning will be available in July. Pl... Massimiliano Assante
10:41 AM Task #11844: geoserver?.d4science.org: Provide a script for start/stop the tomcat container: There's a role already that adds a custom start/stop script inside the gcube home directory and configures the sudo r... Andrea Dell'Amico

May 25, 2018

10:26 AM Task #11844 (Closed): geoserver?.d4science.org: Provide a script for start/stop the tomcat container: Is it possible to have a standard script for start/stop the tomcat container in the gcube home?
I've tried to use th... Roberto Cirillo
10:16 AM Incident #11843 (Closed): geoserver.d4science.org: java.lang.OutOfMemoryError: Java heap space: I've restarted the tomcat using the following command by root:
~~~
service tomcat-instance-8180 restart
~~~
... Roberto Cirillo
10:08 AM Incident #11843 (In Progress): geoserver.d4science.org: java.lang.OutOfMemoryError: Java heap space: Roberto Cirillo
10:07 AM Incident #11843 (Closed): geoserver.d4science.org: java.lang.OutOfMemoryError: Java heap space: Roberto Cirillo

May 24, 2018

09:32 AM Support #11823: Interaction R - workspace : function to retrieve Link: Hi,
Any information on this ticket? The objective for me is to provide some links to the data through the catalogue,... Paul Taconet

May 23, 2018

06:58 PM Task #11828 (Closed): Add reference country shapefile to production RDB: Thank you very much for your prompt reply! It works Emmanuel Blondel
05:37 PM Task #11828 (In Progress): Add reference country shapefile to production RDB: I added the shape file both on production and pre-production databases (table countries).
Please verify that is wo... Kostas Kakaletris
04:58 PM Support #11772: Please provide access to pc-frosini.isti.cnr.it to prod authorization service: Andrea Dell'Amico wrote:
> I guess it was a manual change to the configuration?
Yes
Lucio Lelii
04:29 PM Support #11772: Please provide access to pc-frosini.isti.cnr.it to prod authorization service: @lucio.lelii@isti.cnr.it please answer Luca Frosini
12:27 PM Support #11772: Please provide access to pc-frosini.isti.cnr.it to prod authorization service: I guess it was a manual change to the configuration?
Andrea Dell'Amico
03:35 PM Upgrade #11812 (In Progress): D4Science Infrastructure Upgrade to gCube 4.11.1: Roberto Cirillo
03:34 PM Upgrade #11812 (Planned): D4Science Infrastructure Upgrade to gCube 4.11.1: Roberto Cirillo
03:33 PM Upgrade #11834 (Planned): D4Science Root VO upgrade to gCube 4.11.1: **Smartgears services**
* **(CNR) DONE** dataminer.garr.d4science.org: upgrade ecological-engine library on every ... Roberto Cirillo
03:30 PM Upgrade #11834 (Completed): D4Science Root VO upgrade to gCube 4.11.1: Roberto Cirillo
03:28 PM Upgrade #11833 (Completed): /gcube/preprod upgrade to gCube 4.11.1: Roberto Cirillo
03:27 PM Upgrade #11833 (In Progress): /gcube/preprod upgrade to gCube 4.11.1: Roberto Cirillo
03:27 PM Upgrade #11833 (Planned): /gcube/preprod upgrade to gCube 4.11.1: **Smartgears services**
* **(CNR) DONE** dataminer1-pre.d4science.org: upgrade ecological-engine library
* **... Roberto Cirillo
03:25 PM Upgrade #11833 (Completed): /gcube/preprod upgrade to gCube 4.11.1: Roberto Cirillo
02:26 PM Support #11827 (Closed): Geoserver logs unavailable: Thanks for the details Paul Taconet
02:23 PM Support #11827: Geoserver logs unavailable: Thanks @roberto.cirillo@isti.cnr.it all logs are accessible now. We can close the ticket Emmanuel Blondel
02:23 PM Support #11827: Geoserver logs unavailable: The gcube-logs are substitute of what you have within the geoserver. you will not have the latter. To get geoserver l... Emmanuel Blondel
02:20 PM Support #11827: Geoserver logs unavailable: I confirm I can access the gcube logs.
However, the geoserver logs of both the french tuna atlas and the SDI lab Ge... Paul Taconet
12:42 PM Support #11827 (Feedback): Geoserver logs unavailable: The logs are available now in http(s) mode at the following urls:
~~~
https://geoserver-french-tunaatlas.d4scien... Roberto Cirillo
12:25 PM Support #11827 (In Progress): Geoserver logs unavailable: Roberto Cirillo
12:16 PM Support #11827: Geoserver logs unavailable: Better then expected! Fabio Sinibaldi
12:13 PM Support #11827: Geoserver logs unavailable: ssh access is not required, we can expose the log files via http(s).
@roberto.cirillo@isti.cnr.it you can set to `T... Andrea Dell'Amico
12:08 PM Support #11827: Geoserver logs unavailable: Access to logs should be configured at system level, defining ssh access to the log folder. System engineers know the... Fabio Sinibaldi
11:12 AM Support #11827: Geoserver logs unavailable: Yes, I have created this new ticket because #11045 is closed. Paul Taconet
10:51 AM Support #11827: Geoserver logs unavailable: is this request the same as in #11045? Pasquale Pagano
01:28 PM Task #11737: Please setup a Nextcloud instance on D4Science: I just created an empty VM to host the service. The hostname is ip-90-147-167-177.ct1.garrservices.it. @tommaso.picci... Andrea Dell'Amico
12:19 PM Task #11831: Explore new letsencrypt clients to add wildcard certificates support: Unfortunately our client of choice https://github.com/hlandau/acme does not support the ACME v2 APIs yet, so we have ... Andrea Dell'Amico
12:17 PM Task #11831 (Closed): Explore new letsencrypt clients to add wildcard certificates support: wildcard certificates would be very useful on the load balancers: they overcome the certificates number limit, and we... Andrea Dell'Amico
12:07 PM Task #11825: Setup New gateway performfish.d4science.net: Unfortunately not, it does not work that way.
I was sure that I already opened a ticket to explore the wildcards o... Andrea Dell'Amico
11:59 AM Task #11825: Setup New gateway performfish.d4science.net: can you take the place of edison.d4science.org? we don't need that anymore. And no, performfish.d4science.net is not ... Massimiliano Assante
11:55 AM Task #11825: Setup New gateway performfish.d4science.net: We have huge problems to add certificates in the d4science.org domain where other certificates are already present. I... Andrea Dell'Amico
11:08 AM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: Thanks @massimiliano.assante@isti.cnr.it ,I have just checked, the catalogue is now the French tuna atlas one.
Thank... Paul Taconet
11:04 AM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: I think I did now, please @paul.taconet@ird.fr can you check? https://bluebridge.d4science.org/group/frenchtropicaltu... Massimiliano Assante
10:53 AM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: please @massimiliano.assante@isti.cnr.it configure the VRE to access the right GN instance. Pasquale Pagano
08:32 AM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: Any news then? Paul Taconet
10:53 AM VM Creation #11045: FrenchTropicalTunaAtlas dedicated GeoServer: @pasquale.pagano@isti.cnr.it fyi I've asked Paul to create a separate ticket for the same request, as this ticket was... Emmanuel Blondel
10:49 AM VM Creation #11045: FrenchTropicalTunaAtlas dedicated GeoServer: please Fabio look at this issue. Pasquale Pagano
10:46 AM Incident #11829 (Closed): geonetwork-french-tunaatlas.d4science.org still runs a smartgears with the accounting bug: Roberto Cirillo
10:38 AM Incident #11829 (In Progress): geonetwork-french-tunaatlas.d4science.org still runs a smartgears with the accounting bug: Roberto Cirillo
10:37 AM Incident #11829 (Closed): geonetwork-french-tunaatlas.d4science.org still runs a smartgears with the accounting bug: It must be upgraded to the latest release. Roberto Cirillo

May 22, 2018

11:24 PM Task #11828 (Closed): Add reference country shapefile to production RDB: Since we don't have admin rights to the RDB production (wecafc) database, we are not able to upload a new reference s... Emmanuel Blondel
09:11 PM Support #11827 (Closed): Geoserver logs unavailable: Hi,
I cannot access the Geoserver logs nor of the French tuna atlas GS (http://geoserver-french-tunaatlas.d4science.... Paul Taconet
05:51 PM Task #11825 (Closed): Setup New gateway performfish.d4science.net: We need to setup a new gateway on liferay cluster and that would respond to https://performfish.d4science.org
Plea... Massimiliano Assante
10:50 AM Task #11821: Ansible: Provide a new role for storageHub webapp: Now dev works, I got you while restarting it I suppose, please make it work the preprod scopes as well (preVRE, Dorne) Massimiliano Assante
10:48 AM Task #11821 (In Progress): Ansible: Provide a new role for storageHub webapp: Wonderful nothing works now in dev https://next.d4science.org/group/next/storage-hub
nor in preprod https://pre.d4... Massimiliano Assante
10:47 AM Task #11821 (Closed): Ansible: Provide a new role for storageHub webapp: It works Lucio Lelii
10:13 AM Task #11821 (Feedback): Ansible: Provide a new role for storageHub webapp: PLease @lucio.lelii@isti.cnr.it could you close this ticket if the storagehub works well? Roberto Cirillo
10:12 AM Task #11821 (In Progress): Ansible: Provide a new role for storageHub webapp: The playbook has been run successfully on dev instance. Roberto Cirillo
10:07 AM Task #11821 (Closed): Ansible: Provide a new role for storageHub webapp: The new role should be tested on
~~~
workspace-repository-devnext.d4science.org
~~~
running on developmnent... Roberto Cirillo
10:11 AM Support #11823 (Closed): Interaction R - workspace : function to retrieve Link: I need to retrieve through R the URL of some files that are stored in the WS.
The function "getPublicFileLinkWS" (ht... Paul Taconet
09:59 AM VM Creation #11045: FrenchTropicalTunaAtlas dedicated GeoServer: Hi,
I cannot access the Geoserver logs (see attached image and file). I need to access them to understand why some o... Paul Taconet
09:58 AM Upgrade #11813 (In Progress): D4Science Preprod Gateway upgrade to gCube 4.11.1: Massimiliano Assante

May 21, 2018

06:29 PM Upgrade #11814 (Completed): D4Science Gateways upgrade to gCube 4.11.1: Massimiliano Assante
06:28 PM Upgrade #11813 (Planned): D4Science Preprod Gateway upgrade to gCube 4.11.1: Massimiliano Assante
06:27 PM Upgrade #11813 (Completed): D4Science Preprod Gateway upgrade to gCube 4.11.1: Massimiliano Assante
06:26 PM Upgrade #11812 (Completed): D4Science Infrastructure Upgrade to gCube 4.11.1: Massimiliano Assante
09:30 AM Task #11733 (Closed): Dismiss the ganeti cluster: dlib5x, dlib7xx, dlib11x: hardware switched off Tommaso Piccioli

May 18, 2018

05:17 PM Support #11772: Please provide access to pc-frosini.isti.cnr.it to prod authorization service: Thanks Luca Frosini
05:16 PM Support #11772 (Closed): Please provide access to pc-frosini.isti.cnr.it to prod authorization service: Lucio Lelii
04:35 PM Incident #11800 (Closed): BlueBRIDGE catalogue is not responding well: The issue is related to the fact that the gCubeApps VO Is Collector is overloaded and takes time to respond. please f... Massimiliano Assante
04:20 PM Incident #11800: BlueBRIDGE catalogue is not responding well: Francesco Mangiacrapa wrote:
> Massimiliano Assante wrote:
> > The exception you reported (SEVERE: Servlet.service(... Massimiliano Assante
04:13 PM Incident #11800: BlueBRIDGE catalogue is not responding well: Massimiliano Assante wrote:
> The exception you reported (SEVERE: Servlet.service() for servlet jsp threw exception ... Francesco Mangiacrapa
03:37 PM Incident #11800: BlueBRIDGE catalogue is not responding well: The exception you reported (SEVERE: Servlet.service() for servlet jsp threw exception java.lang.IllegalStateException... Massimiliano Assante
03:02 PM Incident #11800: BlueBRIDGE catalogue is not responding well: @roberto.cirillo@isti.cnr.it
About your comments reported at https://support.d4science.org/issues/11800#note-6
... Francesco Mangiacrapa
11:49 AM Incident #11800 (Feedback): BlueBRIDGE catalogue is not responding well: why do you think this is a problem related to IS-Collector service? Roberto Cirillo
11:48 AM Incident #11800: BlueBRIDGE catalogue is not responding well: Francesco Mangiacrapa wrote:
> Roberto Cirillo wrote:
> > Please @francesco.mangiacrapa@isti.cnr.it could you provi... Roberto Cirillo
11:23 AM Incident #11800: BlueBRIDGE catalogue is not responding well: Roberto Cirillo wrote:
> Please @francesco.mangiacrapa@isti.cnr.it could you provide the logs that you are checking?... Francesco Mangiacrapa
11:03 AM Incident #11800: BlueBRIDGE catalogue is not responding well: Please @francesco.mangiacrapa@isti.cnr.it could you provide the logs that you are checking?
@massimiliano.assante@i... Roberto Cirillo
10:57 AM Incident #11800: BlueBRIDGE catalogue is not responding well: 9.41 AM this morning, yesterday 17.30 circa Massimiliano Assante
10:52 AM Incident #11800: BlueBRIDGE catalogue is not responding well: Another clarification... contacting the BB Catalogue directly by the CKAN URL (https://ckan-bb1.d4science.org/) it re... Francesco Mangiacrapa
10:45 AM Incident #11800 (In Progress): BlueBRIDGE catalogue is not responding well: Checking the logs it seems that the issue is connected to IS-queries. In fact, when in init phase the responses to IS... Francesco Mangiacrapa
09:49 AM Incident #11800 (Closed): BlueBRIDGE catalogue is not responding well: Since yesterday I noticed that the BB Catalogue has some issues when loading, the behaviour is not deterministic. Aft... Massimiliano Assante
04:20 PM Task #11801: Create PerformFish project group in Redmine: Yes. Gianpaolo Coro
04:02 PM Task #11801: Create PerformFish project group in Redmine: @gianpaolo.coro@isti.cnr.it can you please confirm? Luca Frosini
04:02 PM Task #11801: Create PerformFish project group in Redmine: I was related to that no one sprint was present. Creating one sprint (i.e. VRE) solved the issue. Luca Frosini
02:39 PM Task #11801: Create PerformFish project group in Redmine: When I create a Task ticket it gives the error "Sprint can't be blank" Gianpaolo Coro
02:33 PM Task #11801 (Closed): Create PerformFish project group in Redmine: The project is available with the requested features here
https://support.d4science.org/projects/performfish Luca Frosini
02:27 PM Task #11801 (In Progress): Create PerformFish project group in Redmine: Luca Frosini
10:27 AM Task #11801 (Closed): Create PerformFish project group in Redmine: Tickets should be assigned to the PerformFish project (corresponding to the PerformFish VRE). Could you please create... Gianpaolo Coro

May 17, 2018

04:37 PM VM Creation #11771: Please create a VM having access to prod authorization service: I set The VM creation blocked by the ticket tracking refactoring the smart-executor plugin #11756. You don't need to ... Luca Frosini
10:41 AM VM Creation #11771: Please create a VM having access to prod authorization service: this VM is not required until the ticket #11770 is not closed. See such tickets for more details Luca Frosini
04:36 PM VM Creation #11770 (Rejected): Please create a VM having access to dev authorization service: I talk with @pasquale.pagano@isti.cnr.it and we don't need an instance in dev. I'm going to close this ticket. Only p... Luca Frosini
10:40 AM VM Creation #11770: Please create a VM having access to dev authorization service: I set The VM creation blocked by the ticket tracking refactoring the smart-executor plugin. You don't need to create ... Luca Frosini

May 16, 2018

10:49 PM Support #11763 (Closed): Unable to update algorithms on DataMiner: I built it from scratch and I managed publish it without any errors :).
Thanks,
Daniel
Daniel Williams
02:39 PM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: I confirm what @fabio.sinibaldi@isti.cnr.it said. Roberto Cirillo
12:42 PM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: IS seems to be correctly configured as you can see at http://sdi.d4science.org/sdi-service/gcube/service/SDI?gcube-to... Fabio Sinibaldi
12:32 PM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: @roberto.cirillo@isti.cnr.it please the configuration of the resources in the IS and assign the right GN if needed.
... Pasquale Pagano
12:23 PM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: Paul Taconet wrote:
> The Geonetwork catalogue on the French Tropical Tuna Atlas VRE is the FAO Tuna atlas one (i.e.... Andrea Dell'Amico
12:19 PM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: The Geonetwork catalogue on the French Tropical Tuna Atlas VRE is the FAO Tuna atlas one (i.e. when I click on "Data ... Paul Taconet

May 09, 2018

06:15 PM VM Creation #11729: VM for mongo: mongodb is running. You have access as `ubuntu`, the mongodb server will be open to our ISTI networks and to the GARR... Andrea Dell'Amico
05:47 PM VM Creation #11729: VM for mongo: I'm installing mongo 3.6. The firewall rules cannot be setup correctly until the maintenance window of the GARR clust... Andrea Dell'Amico
04:38 PM Task #11745 (Closed): node14-d-d4s.d4science.org: Increase file descriptor limit to 16000 on registry service instance: Roberto Cirillo
03:35 PM Task #11745: node14-d-d4s.d4science.org: Increase file descriptor limit to 16000 on registry service instance: No, I didn't notice that the user is gcube2 and not gcube. Now the limit applies to gcube2 too.
Andrea Dell'Amico
02:45 PM Task #11745 (Feedback): node14-d-d4s.d4science.org: Increase file descriptor limit to 16000 on registry service instance: Andrea Dell'Amico wrote:
> Done. The service must be restarted to inherit the change.
>
> Next time you can apply... Roberto Cirillo
12:31 PM Task #11745 (In Progress): node14-d-d4s.d4science.org: Increase file descriptor limit to 16000 on registry service instance: Done. The service must be restarted to inherit the change.
Next time you can apply the change by yourself, running... Andrea Dell'Amico
11:59 AM Task #11745 (Closed): node14-d-d4s.d4science.org: Increase file descriptor limit to 16000 on registry service instance: As done in production, it's needed to increase the file descriptor limit to 16000 in order to avoid the TooManyOpenFi... Roberto Cirillo

May 08, 2018

06:15 PM Task #11737: Please setup a Nextcloud instance on D4Science: Better install it in one of the GARR regions, as B2Drop will be a remote service.
If we then like it or some of it... Andrea Dell'Amico
05:04 PM VM Creation #11729: VM for mongo: The hostname is mongo-playground.dnet.d4science.org Andrea Dell'Amico
04:57 PM VM Creation #11729 (In Progress): VM for mongo: Andrea Dell'Amico

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