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Incident #8258

closed

Error accessing R studio on FAO Tuna Atlas VRE

Added by Paul Taconet about 8 years ago. Updated about 8 years ago.

Status:
Closed
Priority:
Urgent
Assignee:
Category:
-
Target version:
Start date:
Apr 24, 2017
Due date:
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

I cannot access R studio on the FAO Tuna Atlas VRE. I get the following error when I clic on the RStudio button of the VRE (see attached):

*
An error occurred.

Sorry, the page you are looking for is currently unavailable.
Please try again later.

If you are the system administrator of this resource then you should check the error log for details.

Faithfully yours, nginx.
*

It happened after I executed a quite heavy process.

Could you fix it?
Thanks,
Paul


Files

Capture du 2017-04-24 18_17_52.png (144 KB) Capture du 2017-04-24 18_17_52.png Paul Taconet, Apr 24, 2017 06:22 PM
Actions #1

Updated by Pasquale Pagano about 8 years ago

  • Infrastructure Production added
  • Infrastructure deleted (Development)

I have any problem to access RStudio in that environment. Have you retried? just to exclude any temporary error.
Clearly the fact I access does not ensure that you can do it since there are multiple RStudio servers allocated to that VRE and your workspace could be allocated to the one having problem. I am asking it anyway since I did not get any alert from any of those servers.

Actions #2

Updated by Paul Taconet about 8 years ago

Thanks for the quick answer.
However I have just logged out, logged in, retried and still got the same error...

Actions #3

Updated by Paul Taconet about 8 years ago

  • Status changed from New to Closed

R Studio is now working back. I close the ticket. Thank you

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