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Incident #7984

closed

None of the infra-gateway nodes send emails

Added by Massimiliano Assante over 8 years ago. Updated over 8 years ago.

Status:
Closed
Priority:
Urgent
Assignee:
_InfraScience Systems Engineer
Category:
System Application
Target version:
Start date:
Apr 04, 2017
Due date:
Apr 04, 2017
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

I didn't get the email notification about the post link attached, it was done at 12.47 today. So i tried other actions that would generate email in both infra-gateway and infra1. I don't see any exception in the log of the application, so my feeling is that sth is going on between the postfix and whatever is next until the SMTP server

this post would have sent nearly 100 emails, please have a look as soon as possible

https://bluebridge.d4science.org/group/bluebridgeproject?oid=bbe14ce0-df68-4753-b939-b6c3045ea0ca&oid=bbe14ce0-df68-4753-b939-b6c3045ea0ca

Actions #1

Updated by Andrea Dell'Amico over 8 years ago

  • Status changed from New to In Progress

They are all queued on our relay server. The ISTI SMTP server is not responding to our relay.

I'm sending an email to the support service.

Actions #2

Updated by Massimiliano Assante over 8 years ago

  • Status changed from In Progress to Closed
  • % Done changed from 0 to 100

The incident has been solved

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