Actions
Incident #5036
closed
Users Management portlet: exception during user removal
Start date:
Sep 15, 2016
Due date:
Sep 23, 2016
% Done:
100%
Estimated time:
Infrastructure:
Production
Description
I selected a user, clicked on deleted selected without notification via email, the portlet popped up an error (but the user was removed)
here's the stack trace
2016-09-15 10:46:48,135 INFO usersmanagementportlet.UsersManagementPortletHome [http-bio-9090-exec-141,removeUsersFromGroup:633] %10:46:48,135 INFO [http-bio-9090-exec-141][UsersManagementPortletHome:633] Removing all roles from user succeeded
Sep 15, 2016 10:46:48 AM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet UsersManagement Servlet threw exception
java.lang.NullPointerException
at org.gcube.portlets.admin.usersmanagementportlet.UsersManagementPortletHome.removeUsersFromGroup(UsersManagementPortletHome.java:639)
at org.gcube.portlets.admin.usersmanagementportlet.UsersManagementPortletHome.currentUsersTableSection(UsersManagementPortletHome.java:712)
at org.gcube.portlets.admin.usersmanagementportlet.UsersManagementPortletHome.serveResource(UsersManagementPortletHome.java:95)
at com.liferay.portlet.FilterChainImpl.doFilter(FilterChainImpl.java:122)
at com.liferay.portlet.ScriptDataPortletFilter.doFilter(ScriptDataPortletFilter.java:82)
at com.liferay.portlet.FilterChainImpl.doFilter(FilterChainImpl.java:116)
at com.liferay.portal.kernel.portlet.PortletFilterUtil.doFilter(PortletFilterUtil.java:71)
at com.liferay.portal.kernel.servlet.PortletServlet.service(PortletServlet.java:112)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338)
at com.liferay.portlet.InvokerPortletImpl.invoke(InvokerPortletImpl.java:580)
at com.liferay.portlet.InvokerPortletImpl.invokeResource(InvokerPortletImpl.java:675)
at com.liferay.portlet.InvokerPortletImpl.serveResource(InvokerPortletImpl.java:441)
at com.liferay.portlet.PortletContainerImpl._doServeResource(PortletContainerImpl.java:775)
at com.liferay.portlet.PortletContainerImpl.serveResource(PortletContainerImpl.java:149)
at com.liferay.portlet.SecurityPortletContainerWrapper.serveResource(SecurityPortletContainerWrapper.java:166)
at com.liferay.portlet.RestrictPortletContainerWrapper.serveResource(RestrictPortletContainerWrapper.java:166)
at com.liferay.portal.kernel.portlet.PortletContainerUtil.serveResource(PortletContainerUtil.java:164)
at com.liferay.portal.action.LayoutAction.processLayout(LayoutAction.java:394)
at com.liferay.portal.action.LayoutAction.doExecute(LayoutAction.java:200)
at com.liferay.portal.action.LayoutAction.execute(LayoutAction.java:95)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
at com.liferay.portal.struts.PortalRequestProcessor.process(PortalRequestProcessor.java:168)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:650)
at com.liferay.portal.servlet.MainServlet.callParentService(MainServlet.java:557)
at com.liferay.portal.servlet.MainServlet.service(MainServlet.java:534)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.uploadservletrequest.UploadServletRequestFilter.processFilter(UploadServletRequestFilter.java:93)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.secure.SecureFilter.processFilter(SecureFilter.java:308)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.jsoncontenttype.JSONContentTypeFilter.processFilter(JSONContentTypeFilter.java:42)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338)
at com.liferay.portal.servlet.FriendlyURLServlet.service(FriendlyURLServlet.java:161)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.uploadservletrequest.UploadServletRequestFilter.processFilter(UploadServletRequestFilter.java:93)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.gzip.GZipFilter.processFilter(GZipFilter.java:123)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.secure.SecureFilter.processFilter(SecureFilter.java:308)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.i18n.I18nFilter.processFilter(I18nFilter.java:254)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.etag.ETagFilter.processFilter(ETagFilter.java:86)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.jsoncontenttype.JSONContentTypeFilter.processFilter(JSONContentTypeFilter.java:42)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.autologin.AutoLoginFilter.processFilter(AutoLoginFilter.java:268)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.sso.ntlm.NtlmPostFilter.processFilter(NtlmPostFilter.java:83)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.sharepoint.SharepointFilter.processFilter(SharepointFilter.java:88)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
at com.liferay.portal.servlet.filters.virtualhost.VirtualHostFilter.processFilter(VirtualHostFilter.java:226)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:185)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
at com.liferay.portal.servlet.filters.urlrewrite.UrlRewriteFilter.processFilter(UrlRewriteFilter.java:57)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:185)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957)
at org.gcube.portal.threadlocalexec.SmartGearsPortalValve.invoke(SmartGearsPortalValve.java:29)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Updated by Panagiota Koltsida almost 9 years ago
- Status changed from New to In Progress
- % Done changed from 0 to 50
@massimiliano.assante@isti.cnr.it could you please clarify if the user you have tried to remove had been added to this group not with a "membership request" action, but with another way?
It seems that this is the problem.
When you click on remove, it also tried to "update" the membership request of this user in order to allow him to request again access in the future. For users, who are added by hand or using a different way a membership request does not exist and this seems to be the problem
Updated by Massimiliano Assante almost 9 years ago
Yes, the user was added without membership requests, please take this into account when removing a user.
Updated by Panagiota Koltsida almost 9 years ago
- % Done changed from 50 to 100
This case is also taken under account now
Updated by Pasquale Pagano almost 9 years ago
If the fix has been implemented, please link the release ticket and close this one. Please remember that the time an incident is open contributes to one of the quality indicator we measure and report to the EC. Thanks
Updated by Panagiota Koltsida almost 9 years ago
- Status changed from In Progress to Closed
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