Project

General

Profile

Actions

Support #4922

closed

AquaMaps / data not loading

Added by Anton Ellenbroek over 8 years ago. Updated over 8 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Fabio Sinibaldi
Category:
Other
Start date:
Sep 02, 2016
Due date:
% Done:

100%

Estimated time:
Infrastructure:
Production


Files

picture901-1.png (37.2 KB) picture901-1.png Anton Ellenbroek, Sep 05, 2016 11:12 AM
Actions #1

Updated by Roberto Cirillo over 8 years ago

  • Category set to Other
  • Assignee set to Fabio Sinibaldi
Actions #2

Updated by Fabio Sinibaldi over 8 years ago

  • Status changed from New to In Progress
Actions #3

Updated by Fabio Sinibaldi over 8 years ago

  • Status changed from In Progress to Feedback

The service was unreachable, now every thing's back to normal. We'll be investigating on the cause of this behavior.

Actions #4

Updated by Anton Ellenbroek over 8 years ago

I now receive an error when adding user selected species in the Species "selection".

Did you really check everything was back to normal??

See Attachment.
(BTW, we start counting at 1, not at 0)

Actions #5

Updated by Fabio Sinibaldi over 8 years ago

Hi, I checked and the service had "troubles" again.
It's working again (I've tested all functionalities from species selection to new map visualization) however please note these known issues in the portlet :

  • Opening of gis-viewer is faulty (will be fixed in next release)
  • Recalculate envelope is faulty (will be fixed in next release)
  • Rendering of customization section may be faulty
  • Grids do not display content when first rendered
  • Maps static images are displayed only after resizing
  • Grids column resizing may be faulty

These are due to an obsolete framework which the portlet relies on. A migration will be provided in future releases.

Actions #6

Updated by Fabio Sinibaldi over 8 years ago

  • Status changed from Feedback to Closed
  • % Done changed from 0 to 100

Closing this ticket as the issue is not present anymore. Please re open it if needed.

Actions

Also available in: Atom PDF

Add picture from clipboard (Maximum size: 8.91 MB)