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Incident #4860
closedWorkspace down
Start date:
Aug 22, 2016
Due date:
Aug 22, 2016
% Done:
100%
Estimated time:
Infrastructure:
Production
Description
The Workspace is not working due to the following Home Library exception:
[PORTAL] 2065226003 [http-bio-9090-exec-59] ERROR org.gcube.portlets.user.workspace.server.GWTWorkspaceServiceImpl - Error in server During items retrieving org.gcube.common.homelibrary.home.workspace.exceptions.ItemNotFoundException: : White spaces are required between publicId and systemId. at org.gcube.common.homelibrary.jcr.workspace.JCRWorkspace.getItem(JCRWorkspace.java:1291) at org.gcube.portlets.user.workspace.server.GWTWorkspaceServiceImpl.getFolderChildrenForFileGrid(GWTWorkspaceServiceImpl.java:408) at sun.reflect.GeneratedMethodAccessor4789.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:561) at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208) at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248) at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62) at javax.servlet.http.HttpServlet.service(HttpServlet.java:650) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116) at sun.reflect.GeneratedMethodAccessor514.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67) at com.sun.proxy.$Proxy579.doFilter(Unknown Source) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96) at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:74) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:119) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957) at org.gcube.portal.threadlocalexec.SmartGearsPortalValve.invoke(SmartGearsPortalValve.java:29) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) [Fatal Error] :1:50: White spaces are required between publicId and systemId.
Updated by Massimiliano Assante over 8 years ago
- Status changed from New to In Progress
Updated by Massimiliano Assante over 8 years ago
- % Done changed from 0 to 50
the tomcat instance hosting the jackrabbit repo application went out of memory.
Aug 22, 2016 11:15:34 AM org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler process SEVERE: Error reading request, ignored java.lang.OutOfMemoryError: Java heap space Exception in thread "http-8080-5" java.lang.NullPointerException at java.util.concurrent.ConcurrentLinkedQueue.checkNotNull(ConcurrentLinkedQueue.java:807) at java.util.concurrent.ConcurrentLinkedQueue.offer(ConcurrentLinkedQueue.java:326) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler$1.offer(Http11Protocol.java:551) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler$1.offer(Http11Protocol.java:568) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:632) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:744) Aug 22, 2016 11:11:49 AM org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler process SEVERE: Error reading request, ignored java.lang.OutOfMemoryError: Java heap space Exception in thread "http-8080-4" java.lang.NullPointerException at java.util.concurrent.ConcurrentLinkedQueue.checkNotNull(ConcurrentLinkedQueue.java:807) at java.util.concurrent.ConcurrentLinkedQueue.offer(ConcurrentLinkedQueue.java:326) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler$1.offer(Http11Protocol.java:551) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler$1.offer(Http11Protocol.java:568) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:632) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:744) Aug 22, 2016 11:14:42 AM org.apache.tomcat.util.threads.ThreadPool$ControlRunnable run SEVERE: Caught exception (java.lang.OutOfMemoryError: Java heap space) executing org.apache.jk.common.ChannelSocket$SocketConnection@684d09ff, terminating thread Aug 22, 2016 11:16:02 AM org.apache.jk.common.ChannelSocket processConnection WARNING: processCallbacks status 2 Aug 22, 2016 11:14:33 AM org.apache.jk.server.JkCoyoteHandler invoke INFO: Error servicing request R( /home-library-webapp/get/GetItemByPath) java.lang.OutOfMemoryError: Java heap space Aug 22, 2016 11:16:02 AM org.apache.jk.common.ChannelSocket processConnection WARNING: processCallbacks status 2 Aug 22, 2016 11:16:02 AM org.apache.jk.common.ChannelSocket processConnection WARNING: processCallbacks status 2 Aug 22, 2016 11:16:02 AM org.apache.jk.common.ChannelSocket processConnection WARNING: processCallbacks status 2 Aug 22, 2016 11:16:02 AM org.apache.jk.common.ChannelSocket processConnection WARNING: processCallbacks status 2 Aug 22, 2016 11:16:04 AM org.apache.jk.common.ChannelSocket processConnection WARNING: processCallbacks status 2
Updated by Massimiliano Assante over 8 years ago
- Status changed from In Progress to Closed
- % Done changed from 50 to 100
restarting the JCR tomcat and the gateway has fixed the problem
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