Incident #4778
closed
Workspace interaction is very slow
100%
Description
The Workspace requires 2 minutes for a ~100k file upload.
Overall it makes very difficult to use StatMan because getting results is too slow (10 minutes for BiOnym).
I have tested with wired network from two PCs.
This can generate timeouts in the computations (I have verified this with two development algorithms).
Updated by Pasquale Pagano almost 9 years ago
- Assignee changed from Roberto Cirillo to _InfraScience Systems Engineer
I confirm that it is very slow, too slow to be real. It happens since yesterday. I am changing the assignee since it seems to me a problem either of the network or of the routing. Could you check it and let us know? Thanks
Updated by Valentina Marioli almost 9 years ago
The iMarine portal seems to be very slow, while Services portal is ok. To upload a file (77 KB) to the Workspace, iMarine portal requires 13 seconds, while Services portal just 1/2 seconds. Since Jackrabbit and Mongo are the same for both the portals, the problem cannot be related to HL or Storage.
Updated by Roberto Cirillo almost 9 years ago
@gianpaolo.coro@isti.cnr.it what portal are you using?
Updated by
Updated by Tommaso Piccioli almost 9 years ago
The slower portal is on a slower xen server, I can move it on another hardware, it requires very few minutes of downtime, after a previous arrangement.
Updated by Massimiliano Assante almost 9 years ago
no, we're getting rid of this VM on Monday, I suppose a server restart would be enough to temporarily fix this problem
Updated by Massimiliano Assante almost 9 years ago
i marine gateway has been restarted, up again in few minutes
Updated by Massimiliano Assante almost 9 years ago
- Status changed from New to In Progress
- % Done changed from 0 to 100
Updated by Massimiliano Assante almost 9 years ago
- Status changed from In Progress to Closed
