Incident #4247
closed
Portal - User profile - Private messaging does'nt work
100%
Description
Dear all,
I tried several times to write private messages through the iMarine portal, but it fails each time with the information message: "There were problems contacting the server, please try again in a short while."
Thanks in advance if you can look into this issue
Best,
Emmanuel
Files
Updated by Leonardo Candela almost 9 years ago
- Assignee set to Massimiliano Assante
I assume @emmanuel.blondel@fao.org is referring to the "Messages" application and the iMarine portal. In my case this functionality is working.
Updated by Massimiliano Assante almost 9 years ago
- File Screen Shot 2016-06-15 at 11.50.37.png Screen Shot 2016-06-15 at 11.50.37.png added
- Assignee changed from Massimiliano Assante to Costantino Perciante
- Priority changed from Normal to Urgent
I was able to reproduce the problem in the user profile page private messaging feature.
e.g. https://i-marine.d4science.org/group/data-e-infrastructure-gateway/profile?dXNlcklkZW50aWZpY2F0aW9uUGFyYW1ldGVy=bGVvbmFyZG8uY2FuZGVsYQ==
@emmanuel.blondel@fao.org as a temporary workaround if you need to send messages you can send private messages from https://i-marine.d4science.org/group/data-e-infrastructure-gateway/messages
Updated by Massimiliano Assante almost 9 years ago
the bug has been identified and a ticket has been created to monitor the fix: #4248
Updated by Massimiliano Assante almost 9 years ago
- Status changed from New to Closed
