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Incident #3755

closed

Auth service down in /gcube/preprod and /gcube/devsec

Added by Massimiliano Assante about 9 years ago. Updated about 9 years ago.

Status:
Closed
Priority:
High
Category:
Other
Target version:
Start date:
Apr 20, 2016
Due date:
Apr 20, 2016
% Done:

100%

Estimated time:
Infrastructure:
Pre-Production
Actions #1

Updated by Massimiliano Assante about 9 years ago

  • Priority changed from Normal to High
[PORTAL] 422790 [TP-Processor6] TRACE org.gcube.common.authorization.library.provider.CalledMethodProvider  - setting calledMethod as execute in thread 89
2016-04-20 08:31:21,051 DEBUG provider.SecurityTokenProvider [TP-Processor6,get:25] %[PORTAL] 422791 [TP-Processor6] DEBUG org.gcube.common.authorization.library.provider.SecurityTokenProvider  - gettin securityToken null in thread 89
[PORTAL] 422793 [TP-Processor6] TRACE org.gcube.common.authorization.library.provider.CalledMethodProvider  - getting calledMethod as execute in thread 89
2016-04-20 08:31:21,147 INFO  icclient.ICClient [TP-Processor6,callService:65] %[PORTAL] 422887 [TP-Processor6] INFO  org.gcube.resources.discovery.icclient.ICClient  - executed query declare namespace ic = 'http://gcube-system.org/namespaces/informationsystem/registry'; for $resource in collection('/db/Profiles/RunningInstance')//Document/Data/ic:Profile/Resource, $entry in $resource/Profile/AccessPoint/RunningInstanceInterfaces/Endpoint where ($resource/Profile/ServiceClass/text() eq 'Common') and ($resource/Profile/ServiceName/text() eq 'AuthorizationService') and ($resource/Profile/DeploymentData/Status/text() eq 'ready') and (contains($entry/string(),'authorization-service/gcube/service')) return $entry/text() in 98 ms
2016-04-20 08:31:21,156 INFO  delegates.DiscoveryDelegate [TP-Processor6,make:133] %[PORTAL] 422896 [TP-Processor6] INFO  org.gcube.common.clients.delegates.DiscoveryDelegate  - calling authorization-service/gcube/service @ <?xml version="1.0" encoding="UTF-8" standalone="yes"?><EndpointReference xmlns="http://www.w3.org/2005/08/addressing"><Address>http://node27.d.d4science.research-infrastructures.eu:8080/authorization-service/gcube/service</Address><ReferenceParameters/><Metadata/></EndpointReference>
[PORTAL] 422907 [TP-Processor6] ERROR org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/share-updates-1.9.0-3.10.0].[ShareUpdates]  - Servlet.service() for servlet ShareUpdates threw exception
org.gcube.common.clients.exceptions.ServiceException: java.lang.Exception: error contacting authorization service
    at org.gcube.common.clients.exceptions.FaultDSL$AsClause.asServiceException(FaultDSL.java:38)
    at org.gcube.common.authorization.client.proxy.DefaultAuthorizationProxy.generate(DefaultAuthorizationProxy.java:62)
    at org.gcube.portal.custom.scopemanager.scopehelper.ScopeHelper.setAuthorizationToken(ScopeHelper.java:162)
    at org.gcube.portal.custom.scopemanager.scopehelper.ScopeHelper.setContext(ScopeHelper.java:136)
    at org.gcube.portal.custom.scopemanager.scopehelper.ScopeHelper.setContext(ScopeHelper.java:59)
    at org.gcube.portlets.user.shareupdates.server.portlet.ShareUpdatesPortlet.doView(ShareUpdatesPortlet.java:24)
    at javax.portlet.GenericPortlet.doDispatch(GenericPortlet.java:328)

Actions #2

Updated by Massimiliano Assante about 9 years ago

  • Subject changed from Auth service down in /gcube/preprod to Auth service down in /gcube/preprod and /gcube/devsec

Auth service is down on both /gcube/preprod and /gcube/devsec

Actions #3

Updated by Lucio Lelii about 9 years ago

  • Status changed from New to Closed
  • % Done changed from 0 to 100
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