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Support #2666

closed

Redmine: request to improve "Forgot Password" procedure

Added by Leonardo Candela about 9 years ago. Updated about 9 years ago.

Status:
Closed
Priority:
High
Assignee:
Category:
Other
Start date:
Mar 15, 2016
Due date:
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

The current helper for users that forgot their password consists of this string only

"Please note: if you lost your password please use the forgot password utility on your D4Science Gateway"

I see rooms for improvement (some users are asking how to do this).

Is it possible to add a button / link "Forgot Password" that calls the procedure on services.d4science.org for this activity? This should be added close to the Login button.

Actions #1

Updated by Luca Frosini about 9 years ago

  • Status changed from New to Feedback
  • % Done changed from 0 to 100

I think that is technically possible.
To do it, we should allocate effort to patch Redmine templates and keep the patch up to date with Redmine/template updates.
Otherwise we should allocate effort to develop a plugin.

Actions #2

Updated by Leonardo Candela about 9 years ago

  • Description updated (diff)

I'm confident that the request is "technically" possible/feasible, at the end of the story it is a matter of adding a link.

What is the feedback that you expect? What is the effort needed?

What is the meaning of having 100% done for this ticket? Do you mean you already have a solution :) ?

Actions #3

Updated by Luca Frosini about 9 years ago

Leonardo Candela wrote:

I'm confident that the request is "technically" possible/feasible, at the end of the story it is a matter of adding a link.

What is the feedback that you expect? What is the effort needed?

What is the meaning of having 100% done for this ticket? Do you mean you already have a solution :) ?

This is a support request which from my point of view was completed (so that 100%). Feedback is for requesting you if you agree with the prospected solutions or I missed something.
If you want someone (i.e. me), implementing (adding the link) this you should create a Task (relating it to this Support). This is the standard behaviour.

You should also close this ticket.

Actions #4

Updated by Leonardo Candela about 9 years ago

  • Status changed from Feedback to Closed

#2679 was created

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