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Incident #11550
closed
Problem with the d4science authorization service
Start date:
Mar 28, 2018
Due date:
% Done:
100%
Estimated time:
Infrastructure:
Production
Description
We receive the following error from the authorization service when we try to use it for the regional data collection addin: The client_id does not exist or something occurred in retrieving it from the Information System.
Nevertheless, this is not consistent. In some cases the authorization service works properly.
We have also noted that this happens when our request is served by a different server
infra~****.infra-gateway
infra1~***.infra-gateway1
I don't know if this is relevant.
Updated by Massimiliano Assante over 7 years ago
- Status changed from New to In Progress
Updated by Massimiliano Assante over 7 years ago
- Status changed from In Progress to Feedback
- % Done changed from 0 to 100
The issue was related on a misconfiguration on infra1~******.infra-gateway1 node, which should be now fixed, Dimitris please check now and let us know.
Updated by Dimitris Katris over 7 years ago
- Status changed from Feedback to Resolved
It seems ok now. Thanks!
Updated by Massimiliano Assante over 7 years ago
- Status changed from Resolved to Closed
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