Incident #11343
closedPreprod workspace of user "andrea.rossi" is not working, it is necessary for testing
100%
Description
The workspace goes in loop and here's the stack trace
2018-03-02 14:14:32,668 ERROR server.GWTWorkspaceServiceImpl [http-bio-9090-exec-478,getFolderChildren:402] %org.gcube.common.homelibrary.home.exceptions.InternalErrorException: java.lang.NullPointerException at org.gcube.common.homelibrary.jcr.workspace.JCRWorkspaceSharedFolder.getUserNode(JCRWorkspaceSharedFolder.java:277) at org.gcube.common.homelibrary.jcr.workspace.JCRWorkspaceSharedFolder.getUserNode(JCRWorkspaceSharedFolder.java:287) at org.gcube.common.homelibrary.jcr.workspace.JCRWorkspaceSharedFolder.getParent(JCRWorkspaceSharedFolder.java:479) at org.gcube.common.homelibrary.jcr.workspace.JCRWorkspaceItem.isRoot(JCRWorkspaceItem.java:222) at org.gcube.portlets.user.workspace.server.GWTWorkspaceBuilder.buildGXTListFileModelItem(GWTWorkspaceBuilder.java:556) at org.gcube.portlets.user.workspace.server.GWTWorkspaceServiceImpl.getFolderChildren(GWTWorkspaceServiceImpl.java:375) at sun.reflect.GeneratedMethodAccessor2605.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:561) at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208) at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248) at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62) at javax.servlet.http.HttpServlet.service(HttpServlet.java:650) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116) at sun.reflect.GeneratedMethodAccessor2088.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67) at com.sun.proxy.$Proxy832.doFilter(Unknown Source) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165) at com.liferay.portal.kernel.
Updated by Pasquale Pagano over 7 years ago
- Priority changed from High to Urgent
@lucio.lelii@isti.cnr.it, my workspace goes in a loop as well. Can you fix it? thanks.
Updated by Massimiliano Assante over 7 years ago
The issue occurred when implementing the take course portlets. Costantino simply removed the faulty directories from our workspace when he used to do this. Please note that my issue happens in the JCR preprod instance while @pasquale.pagano@isti.cnr.it 's one happened in the JCR Dev instance
Updated by Lucio Lelii over 7 years ago
Yes, but I need to know which is the problematic folder.
Updated by Roberto Cirillo over 7 years ago
I've checked some folders on @pasquale.pagano@isti.cnr.it 's workspace in order to delete the payloads but all the folders are empty now.
In particular I've checked the following folders:
Workspace/mypythoncourse Workspace/mycourse Workspace/mycourse1 Workspace/_trainingcourses Workspace/mypythonstartingcourse
is it possible? Have you uploaded some files on that folders?
Updated by Pasquale Pagano over 7 years ago
- Status changed from New to Closed
I think the ticket can be closed since @lucio.lelii@isti.cnr.it deleted yesterday all the files generated by testing courses. Since then, I can access the workspace.